State Farm® Insurance Agent Reggie Johnson

"Absolutely dreadful. We moved from the Midwest and Johnson and his team a) took my name off the policy i share with my partner; b) switched automatic 6mo payments to manual monthly without notice, making me out of policy when i really needed it; c) refused to put my name on the renter's insurance. All of these we had to fight for weeks or months for to get fixed. Johnson and his team repeatedly say they don't offer or don't know how to do things, and i have to keep calling corporate (who do know how to do things, and they fix things immediately.) Corporate's pretty concerned with Johnson's underperformance and how they're constantly sending reminders on how to do his job. DO NOT USE THIS AGENT IF YOU CHOOSE TO STAY WITH STATE FARM."

"Hi Reggie, Thanks so much for the great seats at the Rainiers game on Tuesday. My grandson and I had a fun time together. Weather was perfect, the game was exciting in the final 5 innings. Both teams were playing home run derby for the first four. ALL fly balls and no runs. I think the coaches decided to call that off before the fans left. The Rainiers got down to well placed hitting and excellent infield work and won handily. We left happy under the light of the Super Blue Moon. A memorable occasion for both of us. Thanks again, Mark"

"Thank you for the excellent service Sarah!"

"I had a really bad experience settling a claim with State Farm and while I have separated from SF and don’t think I will go back, Reggie went out of his way and came to my place of employment to help resolve my settlement issue. While it is still unresolved, I appreciate this effort greatly. He almost makes me want to go back ;)"

"I recently switched to State Farm, and it has been a profound and life-changing experience for my budget and understanding of insurance. Thanks to their competitive rates and comprehensive coverage, I saved a substantial amount of money compared to my previous insurance provider. What makes this transition truly remarkable is the exceptional service provided by Reggie Johnson at State Farm. Reggie went above and beyond, demonstrating remarkable patience and dedication to ensure I understood the policy details. He took the time to educate me, transforming a once daunting concept into something I can confidently navigate. This experience goes beyond a simple insurance switch; it's about having a guide like Reggie, who is genuinely making a difference in this world and in people's lives. It's rare to find someone who not only cares about your coverage but also strives to empower you with knowledge. Reggie made sure I am not just taken care of but that I understand the process and reasoning behind every decision, making the entire experience that much more meaningful. Because of Reggie's guidance, I not only saved money but gained the confidence to challenge other insurance companies based on the knowledge he imparted. The transition was smooth, and I now feel confident that I have the coverage I need at a price that fits my budget. I highly recommend State Farm, and I'm immensely grateful to Reggie Johnson for his exceptional service, dedication to making a positive impact, and ensuring I feel secure and informed."

"Dina is amazing to work with with my insurance needs!"

"Thankful for the helpful beings in this office that assist me with all my needs !!"

"This place goes above and beyond for their clients! 100% recommend working with Dina. She is an amazing and helpful lady with wonderful communication skills and customer service!"

"Dina was so great and very responsive, because of her I am now saving quite a difference on all my policies."

"Very unprofessional people. They are very defensive. As soon as they make a mistake, there is no accountability. They made a mistake with our renters policy, we couldn't be anymore clear... if you like farmers,save yourself a headache and go to another branch."

"This was my experience from January 2022-March 2023. I had asked Reggie to transfer my renter’s insurance to a new apartment on a certain date in March. He cancelled it right away in January and he told me he’d start a new policy for the new apartment. I had no idea he cancelled it it in January until my apartment gave us an eviction notice that my renters insurance is inactive. I was so confused and scared. So my cousin got a new policy to cover the old apartment as we still needed it. However, Reggie failed to communicate that he even cancelled it. I told him and he still put my new policy for my old apartment. We were paying two policies for one apartment. Reggie is unprofessional and defensive. He does not take accountability and does not apologize. He does not communicate effectively telling me he told me when I never received any notice. Do not get insurance here unless you want a headache."

"Dina is so amazing. Very helpful and knowledgeable. She is kind, caring and her customer service is outstanding! Thank you, Dina and Reggie Johnson Team."

"Shena is great! Super skilled and gave me outstanding service."

"Shena was AMAZING! She went ABOVE and BEYOND for my family. She even got my college-bound kiddo set-up with a policy for dorm life. I cannot recommend this team enough. A million times THANK YOU!"

"I've been with Reggie for 8 yrs! Nd they have always been such a pleasure to interact with! Great customer service nd always so helpful with my questions nd concerns! 100% recommend coming to this office!"

"Professional, courteous and efficient! I know my property and vehicles insurance needs are handled with care."

"Customer service was very friendly and helpful. Sarah helped me switch over to this branch from another state and so far has been very good at communicating and helping me with what I need."

"I have had a great experience with State Farm and specifically was pleased with Sarah! She answered all questions I had, was very clear and concise, friendly and informative. I am very pleased with my experience and encourage anyone to give it a try. Ask for Sarah. She knows what she’s doing and does it efficiently!"

"SARAH is an amazing agent. The knowledge and patience she has makes her such a pleasure to work with. Very helpful and has great customer service. I recommend her to anyone out there looking to get insurance!"

"Excellent service. Agent by the name of Sarah really helped me save money and get great coverage for my new car."

"Shena always finds the time to help me out and always finds a way to get the job done. Thank you so much for all the help whenever i need it"

"Sarah is so amazing! Super friendly and knowledgeable. She has all the answers I needed and her customer service is outstanding! 10/10 would recommend!"

"Dina made it a pleasant phone call while I was enquiring about state farm. She was informative and kind."

"My sister and I had a wonderful interaction with Shay, we look forward to getting a quote soon- shay is so pleasant and kind"

"Dina was a pleasure to work with, looking forward to working with her again in the future 👌🏽"